Terms of Service

These Terms of Service (“Terms”) are a contract between you and Eben Owen, trading as Quits (“Quits”, “we”, “us”), whose address is [trading address — required before public launch]. They govern your access to and use of the Quits website and application (the “Service”). By creating an account or using the Service you accept these Terms. If you do not agree, do not use the Service.

1. The Service

Quits is a tool for creating, sending and tracking invoices. It lets you record your own bank details so that your customers can pay you by bank transfer directly. Quits is not a payment processor, money services business, bank, or escrow provider. We never take custody of, hold, or transfer funds between you and your customers. Any payment is made directly from your customer to you using the details you provide.

2. Eligibility and accounts

• You must be at least 18 and able to form a binding contract.
• You are responsible for everything that happens under your account and for keeping your login secure. Tell us promptly at hello@getquits.uk if you suspect unauthorised access.
• You must provide accurate account and business information and keep it up to date.

3. Acceptable use

You agree not to:

• use the Service for anything unlawful, fraudulent, or misleading, including issuing false invoices or invoicing for goods or services you have not agreed to provide;
• use the Service to launder money, evade tax, or facilitate any offence;
• upload content that infringes someone else’s rights or that is defamatory, abusive, or malicious;
• attempt to gain unauthorised access to the Service, other accounts, or our systems; probe, scan, or test the vulnerability of the Service without our written consent; or interfere with its normal operation;
• resell, sublicense, or provide the Service to third parties except sending invoices to your own customers in the ordinary course of your business.

We may suspend or terminate accounts that breach this section.

4. Your content and your customers’ data

You keep all ownership of the information you put into the Service: your business details, client records, invoice content and logo. We call this “Your Content”. You grant us a licence to host, process and display Your Content only as needed to provide the Service.

Where Your Content includes personal data about your clients, you are the data controller for that data and Quits acts as your processor. Our processing is described in the Privacy Policy, which forms part of these Terms and also serves as our data processing terms. You are responsible for having a lawful basis to enter your clients’ data and for providing them any notices required by law.

5. Plans, billing and cancellation

• The Free plan is offered as-is and may change or be withdrawn. It is limited to 5 invoices per calendar month.
• Paid plans (currently Solo, Pro and Max) are billed in advance on a recurring monthly or yearly basis through our payment provider, Stripe. Prices are shown on the pricing page and are exclusive of any VAT unless stated.
• You can cancel at any time from the billing portal. Cancellation takes effect at the end of the current billing period; you keep your paid plan's features until then.
• Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods or unused features.
• If a payment fails we may downgrade your account to Free until payment succeeds.

6. Invoices, payment and tax: your responsibility

You alone are responsible for: the accuracy and legality of every invoice you create; the correctness of the bank details you enter; charging, collecting and remitting the correct VAT or other taxes; your own bookkeeping and regulatory compliance; and pursuing your customers for payment. Quits is not a party to any invoice or contract between you and your customer and is not responsible for non-payment, late payment, disputed amounts, chargebacks, or any loss arising from incorrect details. Nothing in the Service is legal, tax, accounting or financial advice.

7. Availability and changes

We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may modify, suspend or discontinue features or carry out maintenance, with or without notice. We will give reasonable notice of material adverse changes where practical.

8. Intellectual property

The Service, including its software, design and branding, belongs to Quits and its licensors. These Terms do not transfer any of those rights to you beyond the limited right to use the Service in accordance with them.

9. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement. We do not warrant that the Service will meet your requirements or that any data will be accurate, complete or preserved.

10. Limitation of liability

Nothing in these Terms limits or excludes either party’s liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that:

• we are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for any indirect or consequential loss, or for loss or corruption of data;
• we are not liable for any unpaid, underpaid, misdirected or fraudulent payment, or for the acts or omissions of you or your customers;
• our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the greater of (a) the total fees you paid us for the Service in that period and (b) £100.

11. Indemnity

You will indemnify us against all liabilities, costs and reasonable expenses we incur arising from your breach of these Terms, your misuse of the Service, or any claim by your customer or a third party relating to an invoice you issued or data you entered.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or on reasonable notice if we discontinue the Service. On termination your right to use the Service ends; sections that by their nature should survive (including 4, 6, 9, 10, 11 and 13) continue to apply. You are responsible for exporting your data before termination.

13. General

• These Terms and the Privacy Policy are the entire agreement between us about the Service.
• If any provision is found unenforceable, the rest continue in effect.
• We may update these Terms; if a change is material we will notify you by email or in the app before it takes effect. Continued use after that means you accept the updated Terms.
• These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any court.
• You may not assign these Terms without our consent; we may assign them to an affiliate or successor.

14. Contact

Questions about these Terms: hello@getquits.uk.